Contact us
If you have any questions about our product, purchases made or your account, please contact us. We will respond as quickly as possible!
FAQ
Delivery time is 3 to 5 working days for deliveries to mainland Portugal and 5 to 7 working days for other European countries. We will keep you informed about the status of your order via email using the order tracking code.
We offer a simple and easy to use return and refund policy.
You can contact our customer support team within 30 days of product delivery to request a return.
Returned items must be in perfect condition, with original tags and no signs of use.
If you receive a damaged or defective product, please contact us immediately so we can resolve the issue.
Yes, it is possible to change or cancel your order, as long as it has not yet been processed for shipping. Please contact our team as soon as possible to request any changes or cancellation. However, once the order has been shipped, changes or cancellations cannot be made, but you can utilize our return and refund policy.
Our customer support team is always available to help. You can contact our team via email at psygoosebrand@gmail.com, and we will respond as quickly as possible. Feel free to contact us at any time, and we will be happy to help!